Harraby Green Associates Limited (trading as HG Associates)
Our contact details
Name: Harraby Green Associates Limited (trading as HG Associates)
Address: Caldew Suite, Gallery House, Tannery Road, CA1 2SS
Phone Number: 01228 479 390
E-mail: info@hgassociates.co.uk
Harraby Green Associates (trading as HG Associates) are data controllers under data protection legislation and are registered with the Information Commissioner’s Office, reg. no. ZB540218.
The type of personal information we may collect
We may collect and process the following information when providing services to you:
Personal identifiers, contacts and characteristics (for example, name and contact details)
Name.
Date of birth.
Gender.
Address.
Email address.
Telephone numbers.
Business name.
Job title.
Profession, including employer’s name.
Marital status.
Payment information.
Photographic identification such as copies of your passport, driving licence, ID card.
Financial information such as tax status, income and other revenues, asset and investment values, bank account details, debts and expenses, insurance and legal documentation.
Health details.
Data from your interactions with us.
Information about your use of our website such as your IP address which identifies your computer, including personal data gathered by cookies.
We may also collect aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.
Other details that you, or a representative acting on your behalf, may tell us through correspondence with either of us.
How we get the personal information and why we have it
We collect information directly from you when you contact us by telephone, letter, fax, email or when you complete a form online to receive further information or contact.
Your personal data may also be obtained from other professionals such as solicitors, accountants, surveyors, banks etc.
We may also obtain information about you from other sources, including publicly available sources such as Land Registry etc.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
In order for us to perform its contractual obligations with you.
To provide you with the services you have requested.
For employment purposes.
To comply with our legal and regulatory obligations.
For our legitimate interests.
To provide you with marketing information, if you would like to receive this.
We also receive personal information indirectly from other professionals such as solicitors, accountants, surveyors, consultants, banks etc in order for us to perform services to you.
We may also share this information with other professionals such as solicitors, accountants, surveyors, consultants, banks etc in order for us to perform its contractual obligations with you.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting info@hgassociates.co.uk or 01228 479 390
We have a contractual obligation.
We have a legal obligation.
How we store your personal information
Your information is securely stored.
We will only keep your personal information for as long as it is necessary, for the purposes we collected it for and, to comply with any regulatory requirements or where we may need to retain the information in case of a legal claim.
Your personal information will also be deleted if you withdraw consent to processing or the data is no longer required or is inaccurate.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@hgassociates.co.uk or 01228 479 390 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@hgassociates.co.uk or 01228 479 390
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk